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ForMyGluco Premium Subscription Terms

Last updated: 29 July 2026

Data controller and service provider: Erdoğan Dağdelen (independent developer) — referred to in this document as "ForMyGluco" or "we".

Address: İzmir, Türkiye

Single contact address for all questions, requests, complaints and data protection enquiries: [email protected]

We respond to your requests within 30 days at the latest, or within a shorter period where local law requires one.

1. Subject and Scope of This Document

1.1. These Premium Subscription Terms (the "Subscription Terms") govern the purchase, renewal, cancellation and use of the paid Premium plans offered in the ForMyGluco app.

1.2. This document applies to the ForMyGluco iOS app and the formygluco.app website (marketing and support pages). The Services may be offered on other platforms in the future; these documents will be updated accordingly.

1.3. These Subscription Terms apply together with the ForMyGluco Terms of Use and Privacy Policy and form an integral part of them. By purchasing a Premium plan or using the 30-day free Trial Period, you accept these Subscription Terms.

1.4. In the event of any conflict between these documents, these Subscription Terms prevail on matters relating to the Premium subscription.

2. Definitions

2.1. Premium plan: The subscription product that gives access to the paid features of the app, on a monthly or annual period. Two plans are offered: Basic and Pro.

2.2. Trial Period: The 30-day free in-app usage period that starts automatically on the date you create your account.

2.3. Archive Mode: The state your account enters when the Trial Period ends and no Premium plan has been purchased (see section 5).

2.4. App Store: The app store operated by Apple Inc., which is the sole distribution channel for the app.

2.5. Subscription period: The duration of the plan you purchase — 1 month or 1 year.

3. Premium Plans: Name, Duration and Scope

3.1. ForMyGluco Premium is offered as two plans, and each plan can be purchased on a monthly (1 month) or annual (1 year) period. The duration of your subscription is equal to the period you select at the time of purchase.

3.2. The Basic plan gives access to the following features:

3.3. The Pro plan provides everything in the Basic plan, plus:

3.4. The monthly and annual price of each plan is clearly shown in the App Store in your own country's currency before you confirm the purchase. No charge is made without you seeing and confirming the price.

3.5. ForMyGluco has no permanent free tier. If no Premium plan is purchased at the end of the 30-day Trial Period, the account enters Archive Mode (see section 5).

3.6. The scope of the plans is as set out in this document. If the scope changes, this document will be updated (see section 17).

4. 30-Day Free Trial Period

4.1. A 30-day free trial period is offered for every newly created account. This period starts automatically on the date you create your account and ends 30 days later; it is independent of the number of devices you use.

4.2. This 30-day period is provided by ForMyGluco within the app. It is NOT an App Store introductory offer or a free trial subscription; no such offer appears in the App Store.

4.3. You do not need to enter a payment method for the Trial Period, no charge is taken, and the period does not convert into a paid subscription by itself when it ends. A paid subscription starts only when you confirm a purchase through the App Store.

4.4. You can use all features of the app during the Trial Period.

4.5. If you purchase a Premium plan while your Trial Period is still running, billing starts at the moment of purchase and no separate credit or extension is given for the remaining trial days. In return, you continue to use all features provided by the trial until the end of your Trial Period; your access is not reduced because of the plan you purchased.

4.6. Before your Trial Period expires, a one-time informational notification scheduled on your device by the app may be shown.

4.7. ForMyGluco reserves the right to offer or not offer a trial period, to change, extend or shorten its duration, and to set different trial conditions for particular user groups or countries. These changes do not retroactively affect trial periods that are already running.

5. At the End of the Trial Period: Archive Mode

5.1. When your Trial Period ends and you have not purchased a Premium plan, your account enters Archive Mode.

5.2. Features that remain available in Archive Mode:

5.3. Features that are disabled in Archive Mode:

5.4. When you purchase a Premium plan, all disabled features are re-enabled immediately. Your data is preserved as it is throughout the time you spend in Archive Mode.

6. Purchase and Seller

6.1. Premium subscriptions can be purchased only through the Apple App Store, using Apple's in-app purchase system.

6.2. For purchases made through the App Store, Apple is the party acting as the seller and issuing the invoice (Apple Distribution International Ltd. or the relevant Apple entity for your country). ForMyGluco is the provider of the app; it is not a party to the payment transaction.

6.3. ForMyGluco does not see, process or store your credit card details, debit card details or payment account details. The entire payment transaction takes place on Apple's systems.

6.4. For your purchase to be valid, your App Store account must be active and the purchase must be approved by Apple.

7. Pricing, Regional Prices and Taxes

7.1. Premium subscription prices may vary due to your country, region, currency, local tax rules and Apple's pricing policies.

7.2. The price applicable at the time of purchase is clearly shown in the App Store before you confirm the purchase and can be viewed by you.

7.3. Where applicable, Value Added Tax (VAT), Goods and Services Tax (GST), sales tax or similar statutory taxes may be included in the price or charged separately, in accordance with the law of the relevant country.

7.4. ForMyGluco has no direct control over the local pricing, exchange rate conversions and tax treatment applied by Apple.

7.5. In the event of a price change, Apple will inform you in accordance with its applicable rules and will request your consent where required; if you do not consent, your subscription will not renew at the new price.

8. Automatic Renewal

8.1. Payment is charged to your App Store account when you confirm the purchase.

8.2. Subscriptions renew automatically. A subscription renews by itself unless automatic renewal is turned off at least 24 hours before the end of the current period.

8.3. The renewal charge is taken from your Apple ID account within the 24 hours before the end of the current period and is the same as the period price shown at the time of purchase.

8.4. You can turn off automatic renewal at any time after purchase:

8.5. Turning off automatic renewal does not end the current period you have paid for; your Premium access continues until the end of the period.

9. Cancelling the Subscription

9.1. A Premium subscription is cancelled only through your Apple ID account settings: Settings → (your Apple ID) → Subscriptions → ForMyGluco → Cancel Subscription, or https://apps.apple.com/account/subscriptions.

9.2. ForMyGluco CANNOT cancel a subscription purchased through the App Store on your behalf. This is a rule of Apple's in-app purchase system and is also technically impossible. You must perform the cancellation yourself.

9.3. Cancellation takes effect at the end of the current subscription period. Your Premium access continues until the end of the period you have paid for; no partial refund is given because you cancelled mid-period (except where applicable mandatory consumer law provides otherwise).

9.4. When the subscription period ends, your account enters Archive Mode (see section 5). Your records are not deleted.

10. Refund Requests and Right of Withdrawal

10.1. Refunds of subscription fees are subject to Apple's refund policies. You must send your refund requests directly to Apple: https://reportaproblem.apple.com

10.2. ForMyGluco has no technical ability to refund or reverse charges made through the App Store.

10.3. Right of withdrawal (EU / EEA / UK): Consumers residing in the European Union, the European Economic Area or the United Kingdom have the right to withdraw from digital service subscriptions within 14 days of the purchase date, without giving a reason. Because the purchase is made through the App Store, this right is exercised through Apple's refund process.

10.4. For digital content and services, where performance of the service begins before the 14-day period has expired at your express request and with your consent, the right of withdrawal may end to the extent provided by applicable law. Because access to the service under a Premium subscription starts immediately after purchase confirmation, this may apply; nevertheless, Apple may issue a refund under its own refund policy.

10.5. If you reside in Türkiye, your rights under the Turkish Consumer Protection Law No. 6502 and the Regulation on Distance Contracts are reserved.

10.6. If you experience problems during the refund process, you can write to us at [email protected]; we will do our best to support your request with Apple.

10.7. Applicable mandatory consumer protection provisions prevail over these Subscription Terms.

11. The Subscription Is Tied to Your Apple ID, and Restoring Purchases

11.1. Your Premium subscription is tied to the App Store account (Apple ID) with which you made the purchase and is matched with your ForMyGluco account in the app.

11.2. When you sign in to the app from a device on which this Apple ID is set up, your Premium access is recognised automatically.

11.3. When you move to a new device or reinstall the app, you can restore your subscription using the "Restore purchases" button in the app; no additional payment is required.

11.4. Because your subscription is tied to your Apple ID and not to a device, changing devices does not end your subscription.

12. Deleting Your Account Does Not Cancel the Subscription

12.1. IMPORTANT: Deleting your ForMyGluco account DOES NOT CANCEL the Premium subscription you purchased through the App Store.

12.2. To stop being billed, you must separately cancel the subscription on your iOS device via Settings → (your Apple ID) → Subscriptions. If you do not cancel your subscription after deleting your account, you will continue to be charged by the App Store.

12.3. We recommend that you cancel your subscription before deleting your account.

12.4. The service provider we use for subscription verification may continue to keep purchase records in line with its own retention period and Apple's accounting obligations; these records contain no health data.

12.5. The data-related consequences of account deletion are explained in the Privacy Policy.

13. Non-Transferability of the Subscription and Family Sharing

13.1. A Premium subscription is personal to you. Unless applicable law or Apple's rules expressly permit it, the subscription may not be transferred, sold or made available to third parties.

13.2. If Apple's Family Sharing feature is enabled for the relevant subscription product, the subscription may be shared with family members under Apple's Family Sharing rules; the non-transferability provision in this section does not restrict this Apple feature.

13.3. If attempts contrary to this section are detected, ForMyGluco reserves the right to apply the necessary security and account management measures.

14. Fair Use

14.1. The Premium subscription is offered for individual and personal use only.

14.2. You agree not to engage in the following behaviour:

14.3. Unusual use is assessed on the basis of ForMyGluco's reasonable technical and security criteria. If we detect that the same account is being used on an unusual number of devices, we may request additional verification for the security of the account.

14.4. If such activity is detected, ForMyGluco may suspend or terminate Premium access to the extent permitted by applicable law.

15. Campaigns and Promotions

15.1. ForMyGluco may from time to time offer special price offers or benefits aimed at particular user groups.

15.2. Each campaign is subject to its own specific terms. Unless stated otherwise, campaigns cannot be combined with other campaigns and cannot be applied to past purchases.

15.3. ForMyGluco reserves the right to change or end campaigns, or to run new campaigns, provided this complies with applicable law. These changes do not retroactively affect subscription rights that have already been acquired.

16. Suspension or Termination of the Subscription

16.1. Your Premium access may be suspended or terminated in the following cases:

16.2. In such a case your account is not deleted; your account enters Archive Mode (see section 5) and your records are preserved.

17. Changes to Premium Features and Service Availability

17.1. Provided this complies with applicable law, ForMyGluco may:

17.2. Except where required by applicable law, these changes will not be applied in a way that retroactively harms your rights in respect of your current subscription period.

17.3. The current scope of the plans is set out in this document; if the scope changes, this document will be updated and information will also be provided within the app.

17.4. No acquired right arises to the effect that a particular feature will be offered in the same form indefinitely.

18. Discontinuation of the Service

18.1. ForMyGluco may decide to permanently discontinue the app as a whole or certain Premium services.

18.2. In such a case, reasonable advance notice will be given to the extent required by applicable law, and you will be allowed time to export your data as PDF or Excel.

18.3. Rights relating to the current subscription period will be preserved to the extent applicable, or the necessary steps will be taken in line with Apple's policies.

19. Medical Disclaimer

19.1. The Premium subscription provides access to software features only; it does not include any medical service, diagnosis, treatment or advice.

19.2. ForMyGluco is not a medical device and must not be used as one. The app does not diagnose, does not recommend treatment, does not calculate medication or insulin doses, and does not replace any healthcare professional. All values, estimates, charts and reports in the app are informational summaries generated solely from the data you enter. Always consult your doctor or a qualified healthcare professional before making any decision about your health. In a medical emergency, contact your local emergency services immediately.

20. Limitation of Liability

20.1. The Premium subscription grants a right of access to certain features of the app. We do not warrant that the Services will operate without interruption, that Premium features will always be accessible, or that they will work in the same way on all devices.

20.2. To the extent permitted by applicable mandatory law, ForMyGluco is not liable for indirect damages, loss of data, loss of revenue, loss of profit or loss of business.

20.3. To the extent permitted by applicable mandatory law, our total liability is limited to the amount you paid for the relevant subscription period.

20.4. This section does not limit the rights granted to consumers by mandatory law.

20.5. Synchronisation may be delayed due to network outages, device failure or removal of the app; we strongly recommend that you export your important health records as PDF or Excel at regular intervals and keep them in your own environment.

21. Governing Law and Dispute Resolution

21.1. If you experience a problem, we ask you to write to us first: [email protected]. We can resolve most requests directly.

21.2. These Subscription Terms are governed by the laws of the Republic of Türkiye, and the competent courts and enforcement offices in Türkiye have jurisdiction over disputes.

21.3. If you are acting as a consumer, this provision does not remove your right to benefit from the protection afforded to you by the mandatory consumer protection provisions of the country of your habitual residence; your right to apply to the competent courts, consumer arbitration committees or equivalent bodies of your own country is reserved.

21.4. If you reside in Türkiye, the route to the Turkish consumer arbitration committees and consumer courts remains open.

22. Changes to These Subscription Terms

22.1. These Subscription Terms may be updated from time to time.

22.2. In the event of significant changes, you will be informed within the app or through other appropriate means of communication.

22.3. The current version is always published at https://formygluco.app/subscription-terms. The "Last updated" date at the top of the document indicates the version in force.

23. Language

The official and binding version of this document is the English version. Versions in other languages may be provided for information purposes; in the event of any discrepancy in interpretation, the English version prevails to the extent permitted by applicable mandatory law.

24. Contact

Data controller and service provider: Erdoğan Dağdelen (independent developer) — referred to in this document as "ForMyGluco" or "we".

Address: İzmir, Türkiye

Single contact address for all questions, requests, complaints and data protection enquiries: [email protected]

We respond to your requests within 30 days at the latest, or within a shorter period where local law requires one.

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