ForMyGluco Terms of Use (End User License Agreement — EULA)

Last updated: 29 July 2026

Contact and Responsible Party

Data controller and service provider: Erdoğan Dağdelen (independent developer) — referred to in this document as "ForMyGluco" or "we".

Address: İzmir, Türkiye

Single contact address for all questions, requests, complaints and data protection enquiries: [email protected]

We respond to your requests within 30 days at the latest, or within a shorter period where local law requires one.

1. Subject Matter and Acceptance of This Agreement

1.1. These Terms of Use (the "Terms") are the legal agreement between you and Erdoğan Dağdelen governing your use of the ForMyGluco app and the related services (the "Services"). They also constitute the End User License Agreement (EULA) for the app.

1.2. By downloading the app, by using the "Continue" option on the account creation screen, by creating an account, or by continuing to use the Services, you confirm that you have read, understood and accepted these Terms.

1.3. If you do not accept these Terms, you must not download the app, create an account or use the Services.

1.4. These Terms are to be read as a whole together with the Privacy Policy and the Premium Subscription Terms.

2. Scope

2.1. This document applies to the ForMyGluco iOS app and the formygluco.app website (marketing and support pages). The Services may be offered on other platforms in the future; these documents will be updated accordingly.

2.2. Certain features may not be offered in some countries for technical reasons or because local law requires it.

3. Medical Disclaimer (IMPORTANT — PLEASE READ)

ForMyGluco is not a medical device and must not be used as one. The app does not diagnose, does not recommend treatment, does not calculate medication or insulin doses, and does not replace any healthcare professional. All values, estimates, charts and reports in the app are informational summaries generated solely from the data you enter. Always consult your doctor or a qualified healthcare professional before making any decision about your health. In a medical emergency, contact your local emergency services immediately.

3.1. This statement applies for the purposes of the EU Medical Device Regulation 2017/745, the UK Medical Devices Regulations 2002, US FDA regulations and the Australian Therapeutic Goods Act. The app must not be used for the diagnosis, treatment, cure, prevention or clinical monitoring of disease.

3.2. All derived and calculated values shown in the app — including estimated HbA1c (eA1c), averages, time in target range, trend and pattern analyses, charts and reports — are informational indicators calculated solely from the data you enter. They do not replace a lab result or a physician's assessment.

3.3. ForMyGluco does not calculate insulin doses, does not make dose recommendations and does not advise medication changes. The insulin and medication records you enter are simply the records you keep for yourself.

3.4. Do not change your medication, your insulin dose, your diet or your treatment on the basis of any information in the app; always consult your doctor first.

3.5. Do not use the app in a medical emergency; call the emergency number in your country immediately.

4. Description of the Service

4.1. ForMyGluco is a digital logging and tracking app that helps you keep your personal diabetes and general health records. The app mainly offers the following functions:

recording blood glucose measurements,
keeping insulin records,
managing medication definitions and intake records,
water intake tracking,
recording weight, blood pressure and laboratory/lab results,
planning doctor appointments and receiving reminders for them,
tracking routine health check-ups (such as eye, foot, dental and HbA1c),
listing, summarising and charting your records,
generating a PDF report you can share with your doctor,
exporting your records in Excel format.

4.2. ForMyGluco may add new features, change existing features or remove them over time.

5. Account Creation, Age Requirement and Account Security

5.1. Minimum age. You must be at least 16 years old to use the Services and to create an account. If the country you are in sets a higher age for contractual capacity or for consent to the processing of health data, that higher age applies. If you are between 16 and 18, you confirm that you have created the account with the knowledge and approval of your parent or legal guardian.

5.2. Ways to create an account. You can create your account in one of three ways: (a) email address and password, (b) Sign in with Apple, (c) Sign in with Google.

5.3. You agree to provide accurate, current and complete information when creating and using your account.

5.4. You are responsible for keeping your account secure, for maintaining the confidentiality of your login details, and for all activity carried out through your account.

5.5. If you believe your account is being used by unauthorised persons, you must notify us without delay at [email protected].

5.6. A person should keep only their own health records under their own name. You must not enter another person's health data into the app without the necessary legal authority.

6. Acceptable Use Rules

6.1. When using the Services, you agree:

to act in compliance with applicable law,
to use the app only for personal, non-commercial purposes,
not to infringe the rights of others,
not to attempt anything that endangers the security of the app or the servers,
not to upload or distribute malicious software,
not to take any action that blocks, overloads or disrupts the Services,
not to reverse engineer, decompile or disassemble the app,
not to attempt to gain unauthorised access to the Services,
not to misuse the Services with automated bots, scrapers or similar tools,
not to enter false, misleading or unlawful content.

6.2. If these rules are breached, your account may be suspended or terminated.

7. Use for the Intended Purpose

7.1. ForMyGluco has been developed to make personal health tracking easier. The app:

does not replace the information systems of hospitals or healthcare institutions,
must not be used for professional medical assessment or clinical decision support,
must not be used as a commercial data processing or patient management platform.

7.2. You agree to use the app only in a lawful and honest manner and in accordance with these Terms.

8. Suspension or Termination of the Account

8.1. We may temporarily suspend or permanently terminate your account in the following cases:

breach of these Terms,
detection of unlawful activity,
conduct that threatens the security of the Services,
acts that infringe the rights of other users,
suspicion of fraud or misuse,
unauthorised access attempts,
binding requests from competent authorities.

8.2. So far as the nature of the situation allows, we will inform you before a suspension or termination and, where possible, give you the opportunity to remedy the breach. Where there is a security risk or a legal obligation, notice may be given afterwards.

8.3. Suspension or termination of the account does not remove rights and obligations arising from applicable law. Your right to export your data is reserved; you can write to us about this at [email protected].

9. Changes to the Services

9.1. ForMyGluco continuously develops the Services and, in that context, may add new features, change existing features, remove certain features or temporarily suspend the Services for maintenance.

9.2. Continuous availability of any particular feature is not guaranteed.

9.3. In the case of significant changes, you will be informed, where appropriate, through an in-app notice or other communication channels.

10. Premium Features and Paid Services

10.1. Some ForMyGluco features are offered under a Premium subscription. Premium can only be purchased through the Apple App Store, using Apple's in-app purchase system.

10.2. Premium is offered in two plans, and each plan can be purchased on a monthly or an annual basis:

Basic: unlimited creation of new records, advanced analytics, routine health check-up tracking and all reminders (medication, water, check-up and screening reminders).
Pro: everything in the Basic plan, plus the My Doctor Appointments module (appointment tracking, appointment reminders and the appointment list).

10.3. The monthly and annual price of each plan is shown clearly in your own currency in the App Store before you confirm the purchase. Prices vary by country.

10.4. Payment is charged to your App Store account when you confirm the purchase. Subscriptions renew automatically unless auto-renewal is turned off at least 24 hours before the end of the current period. The renewal charge is taken from your Apple ID account within the 24 hours before the end of the current period. You can turn off auto-renewal at any time on your iOS device via Settings → (your Apple ID) → Subscriptions → ForMyGluco, or at https://apps.apple.com/account/subscriptions.

10.5. For purchases made through the App Store, Apple is the party acting as seller and issuing the invoice. ForMyGluco is the provider of the app; it is not a party to the payment transaction and does not see, process or store any information about your payment method. ForMyGluco cannot cancel or refund a subscription bought through the App Store on your behalf; for refund requests you must apply at https://reportaproblem.apple.com.

10.6. The 30-day free usage period is NOT an App Store introductory offer or a free trial subscription. This period is started automatically in-app by the app on the date you create your account; it does not require you to enter any payment details, no charge is taken, and it does not convert into a paid subscription by itself when it ends. No offer relating to this period is displayed in the App Store.

10.7. Details of the Premium subscription are set out in the Premium Subscription Terms document: Premium Subscription Terms

11. At the End of the Trial Period: Archive Mode

11.1. ForMyGluco has no permanent free tier. When your 30-day free usage period ends and you have not purchased a Premium subscription, your account moves into Archive Mode.

11.2. In Archive Mode:

(a) you continue to access and view all of your existing health records — none of your records are deleted, locked or hidden;
(b) the estimated HbA1c (eA1c) indicator, the HbA1c screen and the blood glucose chart on the home screen remain available;
(c) you can edit and delete the records you entered during the trial period, within that period's date range;
(d) PDF doctor report generation and Excel export remain free; being able to take your data out at any time is a right and is not made conditional on a subscription;
(e) on the other hand, you cannot create new records (blood glucose, insulin, medication, water, blood pressure, weight, lab result), you cannot use appointment creation and appointment tracking, you cannot use reminders and routine check-up features, and you cannot access advanced analytics.

11.3. When you purchase a Premium subscription, all of the features that were switched off are re-enabled immediately.

12. Special Terms Relating to Apple

This section applies because the app is obtained through the Apple App Store and forms an integral part of these Terms. In the event of any conflict between this section and the other sections, this section applies with respect to the app obtained from Apple.

12.1. Parties to the agreement. These Terms are between you and Erdoğan Dağdelen (ForMyGluco) only; Apple Inc. is not a party to this agreement. ForMyGluco, and not Apple, is solely responsible for the app and its content.

12.2. Scope of the licence. Your right to use the app is a personal, non-exclusive and non-transferable licence, valid on Apple-branded products that you own or control, within the framework of the Usage Rules set out in the Apple Media Services Terms and Conditions. The app may also be used by other accounts to the extent it is made accessible through Family Sharing or volume purchasing.

12.3. Maintenance and support. All maintenance and support relating to the app is the sole responsibility of ForMyGluco. Apple has no obligation whatsoever to furnish maintenance or support for the app. For support: [email protected]

12.4. Warranty. To the extent permitted by applicable law, ForMyGluco alone is responsible for any warranty relating to the app. If the app fails to conform to an applicable warranty, you may notify Apple; Apple may refund the purchase price, if any, to you. To the maximum extent permitted by applicable law, Apple has no other warranty obligation whatsoever with respect to the app. Your mandatory statutory rights as a consumer are reserved.

12.5. Claims. Any claims that you or third parties may raise relating to the app — including product liability claims, claims of non-compliance with legislation, and claims arising under consumer protection and privacy legislation — are the sole responsibility of ForMyGluco; Apple is not responsible for such claims.

12.6. Intellectual property claims. The investigation, defence, settlement and discharge of any claim that the app infringes a third party's intellectual property rights is the sole responsibility of ForMyGluco.

12.7. Export control. By using the app, you represent and warrant that you are not located in a country that is subject to a US embargo or that has been designated by the US as a "terrorist supporting" country, and that you are not listed on any US list of prohibited or restricted parties. You agree to use the app in compliance with all applicable export and re-export control laws.

12.8. US government end users. The app is a "commercial item" as defined in 48 C.F.R. §2.101 and consists of "commercial computer software" and "commercial computer software documentation" as those terms are used in 48 C.F.R. §12.212 and 48 C.F.R. §227.7202. US government end users acquire the app only with the rights granted under these Terms.

12.9. Third-party terms. You agree to comply with any applicable third-party terms of service when using the app.

12.10. Third-party beneficiary. Apple and Apple's subsidiaries are third-party beneficiaries of these Terms. Upon your acceptance of these Terms, Apple gains the right to enforce these Terms against you directly as a third-party beneficiary.

12.11. Developer information. Erdoğan Dağdelen — independent developer. Address: İzmir, Türkiye. Contact: [email protected]

13. Intellectual Property Rights

13.1. The app and all content within it — including the software, design, user interface, graphics, logos, icons, texts, database structures and documentation — belong to ForMyGluco or its licensors unless expressly stated otherwise, and are protected under intellectual property law.

13.2. These Terms grant you only a limited, non-exclusive, non-transferable and revocable right to use the app personally and in accordance with these Terms.

13.3. You may not:

copy, reproduce or distribute the app or any part of it,
reverse engineer, decompile or disassemble the software,
use the ForMyGluco brand, logo or other intellectual property elements without permission,
reproduce, rent, license or resell the app for commercial purposes,
remove or alter copyright, trademark or other proprietary notices.

13.4. Cases permitted by mandatory rules of applicable law (for example, acts carried out for interoperability purposes) are reserved.

14. User-Generated Content

14.1. The health records, notes, appointment details and other content you enter into the app belong to you. We do not claim ownership of that content.

14.2. You are responsible for the accuracy, currency and lawfulness of the information you enter. ForMyGluco is not obliged to verify the accuracy of the health information you enter.

14.3. You are not required to enter information belonging to third parties, such as a doctor's name, in appointment records. You agree not to enter personal data belonging to third parties into the app without the necessary legal authority.

15. Third-Party Services

15.1. Some functions of the app rely on the infrastructure of third-party service providers:

user authentication and data storage services,
"Sign in with Apple" and "Sign in with Google" authentication services,
monitoring of app crash and error logs,
subscription and in-app purchase management,
delivery of system emails.

15.2. What data these providers process, for what purpose and where it is processed is explained in detail in the Privacy Policy.

15.3. Use of these service providers may also be subject to their own terms of service and privacy policies.

15.4. To the extent permitted by applicable law, ForMyGluco is not responsible for outages or changes in third-party services outside its control.

16. Your Data, Backup and Export

16.1. The app works local-first: your records are first written to the local database on your device and, once a connection is available, are synchronised to the server in association with your account. The app also works without an internet connection.

16.2. PDF reports and Excel files are generated entirely on your device; report content is never sent to our servers or to third parties at any stage. Only you decide who to share the file with.

16.3. Synchronisation may be delayed because of a network outage, a device failure or removal of the app. We strongly recommend that you export your important health records as PDF or Excel at regular intervals and keep them in your own environment.

16.4. Deleting the app from your device removes only the local copy; your records on the server remain until you delete your account.

17. Deleting Your Account

17.1. You can delete your account from within the app via Settings → Delete My Account, with a two-step confirmation. When you confirm:

(a) your account on the server and all health records linked to it are deleted permanently and at the same time — there is no waiting period or "deletion queue";
(b) the local database copy on your device is deleted in the same operation;
(c) you are signed out.

17.2. This action cannot be undone and your data cannot be recovered. We recommend taking a backup with the PDF or Excel export feature before deleting.

17.3. IMPORTANT: Deleting your account does NOT CANCEL the Premium subscription you purchased through the App Store. To stop being charged, you must separately cancel the subscription on your iOS device via Settings → (your Apple ID) → Subscriptions.

18. Notifications

18.1. ForMyGluco does not send push notifications from the server. All reminders are scheduled and triggered locally on your device.

18.2. Types of notification that may be sent: medication intake reminders, routine health check-up and screening reminders, water intake reminders, doctor appointment reminders, the weekly summary notification and an informational notification about the end of your free usage period.

18.3. Not granting notification permission does not affect the other functions of the app. If you delete the app or turn off notification permission, scheduled reminders also cease to exist.

19. Disclaimer Regarding the Provision of the Service

19.1. To the extent permitted by applicable law, the Services are provided "as is" and "as available".

19.2. Unless otherwise required by law, there is no guarantee that the Services will operate without interruption, that all errors will be corrected, that they will always be accessible, that they will be compatible with every device, or that they will meet all of your expectations.

19.3. Temporary interruptions to the Services may occur because of maintenance work, technical faults, third-party service outages, internet infrastructure problems or events of force majeure.

19.4. This section does not remove or limit your mandatory statutory rights as a consumer.

20. Limitation of Liability

20.1. To the maximum extent permitted by mandatory rules of applicable law, ForMyGluco and its business partners and service providers cannot be held liable for damages arising out of the use of, or inability to use, the app, including indirect damages, loss of data, loss of anticipated profit and third-party claims.

20.2. This limitation also applies, to the extent permitted by mandatory applicable law, to claims based on negligence, breach of contract or other grounds of liability.

20.3. This section does not apply in cases of death or personal injury, in cases of intent or gross negligence, or in other cases where applicable law does not permit limitation.

20.4. Nothing in these Terms removes or limits the rights granted to consumers by mandatory law.

21. Indemnity

21.1. To the extent permitted by applicable law, you agree to cover third-party claims, damages, costs and reasonable legal expenses brought against ForMyGluco as a result of your breach of these Terms, your unlawful use, your infringement of third parties' rights, or your faulty or unlawful acts.

21.2. This provision applies only within the framework of applicable law and to the extent it is valid; your mandatory rights as a consumer are reserved.

22. Force Majeure

22.1. ForMyGluco cannot be held liable for failing to perform, or for delay in performing, its obligations because of events beyond its reasonable control.

22.2. Force majeure events include, without limitation, natural disasters, epidemics, war and similar extraordinary situations, strike or lockout, large-scale outages in electricity and internet infrastructure, outages at data centre or cloud service providers, decisions of official authorities, and technical faults beyond our control.

23. Validity and Severability

23.1. If any provision of these Terms is held to be invalid, unenforceable or void, this does not affect the validity of the remaining provisions.

23.2. A provision held invalid will be interpreted and applied in the manner that most closely reflects the parties' original intention and applicable law.

24. No Waiver

24.1. ForMyGluco's failure or delay in exercising any right under these Terms does not mean that it has waived that right.

24.2. A single instance of not exercising a right does not prevent that right from being exercised in the future in the same or similar circumstances.

25. Updates to the Terms

25.1. These Terms may be updated from time to time. Updates may be made because of changes in legislation, changes in the Services, security requirements or to provide clarification.

25.2. In the case of significant changes, you will be informed, where appropriate, through an in-app notice or other means of communication.

25.3. The updated Terms take effect on the date they are published. To the extent permitted by applicable law, your continued use of the Services after the updated Terms take effect means that you accept the current version.

25.4. If you do not accept the changes, you may stop using the Services and delete your account.

26. Dispute Resolution, Governing Law and Competent Forum

26.1. We aim to resolve disputes amicably in the first instance. If you experience a problem, we recommend that you first contact us at [email protected]; we can resolve most requests directly.

26.2. Governing law and competent forum. These Terms are governed by the law of the Republic of Türkiye, and the competent courts and enforcement offices in Türkiye have jurisdiction over disputes.

26.3. However, if you are acting as a consumer, this provision does not remove your right to benefit from the protection afforded to you by the mandatory consumer protection provisions of the country of your habitual residence; your right to apply to the competent courts, consumer arbitration committees or equivalent bodies of your own country is reserved.

26.4. If you reside in the European Union, you may also apply to the consumer dispute resolution bodies (ADR entities) recognised in your own country. If you reside in Türkiye, the route to the Turkish consumer arbitration committees and the consumer courts is open to you.

26.5. Your right to lodge a complaint about data protection matters with the data protection authority in your country is reserved in all cases.

27. Language

27.1. The official and binding version of this document is the English version. Versions in other languages may be provided for information purposes; in the event of any discrepancy in interpretation, the English version prevails to the extent permitted by applicable mandatory law.

28. Final Provisions

28.1. These Terms, together with the Privacy Policy and the Premium Subscription Terms, constitute the entire agreement regarding use of the Services and supersede any previous statements on this subject.

28.2. You may not transfer your rights and obligations under these Terms to third parties without our written approval. ForMyGluco may transfer its rights and obligations, provided that this does not reduce your rights under these Terms.

28.3. By using the Services, you confirm that you have read, understood and accepted these Terms of Use.

Contact